For retail shops and service businesses
Orby answers your business line 24/7 and your website chat, so a busy counter never means a missed call. She answers product, price, and stock questions from your own catalog — you just drop in a CSV or Excel file — books appointments, runs your service workflows, and captures every lead's contact details. It’s just part of what Orby does, so your counter is covered from day one.
The counter that never closes
Orby is the associate who answers every time, in a natural voice, on the phone and on your website.
Orby answers your business line and website chat around the clock, greets callers by your business name, and answers questions about what you sell and how to reach you — no more calls going to voicemail while you help the person in front of you.
She answers product, price, and stock questions from your own catalog — just drop in a CSV or Excel file and Orby answers from it, so shoppers get accurate details without waiting on hold.
Orby books appointments onto your calendar and runs your service workflows — intake, scheduling, and follow-up — so requests turn into booked work instead of missed calls.
She captures every caller's contact details and handles callbacks, so nothing slips between the counter and the phone and prospects hear back the same day.
Everything else she handles too
No matter your trade, Orby also does all of this.
Unknown becomes known: capture the caller's contact, ask you, deliver the answer back to the customer, and remember it forever. Your Orby never stops learning your business.
Orby manages your calendar, sets reminders, and keeps your contacts organized — for the business and for your personal life.
She drafts and sends email in your own writing style, so replies sound like you even when Orby handles them.
Orby reads, writes, and searches documents — letters, PDFs, spreadsheets, and scanned paperwork — so the office stays on top of the paper trail.
Simple pricing
Simple, honest pricing — Base plus optional phone and website. See full pricing.
See the Pricing page for full details, or see a live demo.